Why Does My Eero Keep Disconnecting? [FIXED]

The Eero connection dropping out during an important event is annoying as hell. Understanding why this happens is the first step towards finding a solution. 

In this article, we will explain some common causes behind these disconnections along with a practical solution to each.

So, without further ado, let’s get started.

Reasons Behind This Error:

Following are a few reasons why this error occurs.

Poor Cable Connection:

A faulty network cable could be one of the main reasons why your Eero continues to disconnect.

Intermittent connection problems may be due to a loose Ethernet cable linking the Eero to your modem or another Eero.

Incorrect Positioning:

Your Eero nodes’ positioning has a significant bearing on your network’s speed. Random disconnects may be triggered by incorrect positioning, especially where there is a poor Eero node position.

Network Overload:

Too many devices connected to your Eero network may overwhelm it hence poor performance and disconnections.

Software Glitches:

Just like any other tech device, your Eero may encounter some softwares bugs, which can lead it to get disconnected occasionally.

How to Fix the Eero Disconnection Problem?

Here are some ways to solve the disconnect problem with Eero.

Secure Cable Connections

You need to check on all Ethernet cables linking your devices frequently. Ensure all cables are firmly plugged into their particular ports for stability.

Besides that, ensure that you closely inspect any signs of deterioration including exposed wiring and tears, kinks. Damaged cables are not only able to interrupt with your internet connection, they could be a source of danger as well.

Whenever you see old and damaged cables, you need to immediately buy new ones for them. The use of unbroken and the rightly linked wires is fundamental to achieve an orderly and safe network environment.

Optimize Eero Placement

It is important to strategically place the Eero nodes in order to optimize your Eero network. Do not place them at back or in proximity of physical barriers such as large furniture, walls, and other electronic appliances as their signals interfere with each other’s.

To get the most out of your Eero nodes, try locating them centrally in the house. The fact that it is centrally located helps to make its signal as complete as possible, leading to a stable signal across all points of your apartment.

Organizing your nodes carefully will tremendously boost the performance as well as the general integrity of Eero network.

Manage Connected Devices

It is always advisable to maintain the maximum efficiency and safety of your network by ensuring that there are adequate controls in place with regards to the number of concurrently attached devices.

Bandwidth is often stretched beyond its limits when multiple devices try to draw data at the same time and can cause slowdowns or even cut off connections. Focus on giving priority to devices that are essential for your immediate tasks or activities. 

For example, if you’re working from home, prioritize your work computer and perhaps a streaming device for background music.

Update Eero Firmware

Your Eero mesh network devices are designed to receive software updates on a rolling basis. 

Whenever a new version is released, it is gradually pushed out to devices within a few weeks of public release. While this automatic update feature is convenient, there might be a slight delay, meaning your Eero network may not be updated immediately after a new version is released. 

These updates are crucial as they provide your Eero system with the latest fixes and enhancements, ensuring your home’s WiFi runs smoothly.

Here’s how to update your Eero’s firmware:

  • Launch the app on your smartphone or tablet.
  • Click on the Menu icon located at the top left of your screen.
  • From the menu options, select “Network Settings.”
  • Scroll down until you find the “Network Software” section.
  • If there’s an available update, you’ll see a button indicating the same. Tap on this button and follow any on-screen instructions to apply the update. If the “Network Software” section displays “Up-to-date”, it means your Eero router is already running the latest software version.

Reduce Signal Interference

Your Eero nodes will not perform as they should if any electronic device, particularly one transmitting wireless signals, is nearby. Microwave, cordless phone, Bluetooth speaker, and other routers are some devices that might interfere with your Eero network or cause diminishing of Eero network’s signal intensity.

For optimum results in this regard place your Eero nodes far away from such possible sources of interference for the better connectivity and performance. Where possible, also switch off certain electronic devices which are not in active use.

This minimizes signal interference hence ensuring that your Eero network runs at peak efficiency and gives a good strong line all over your house.

Restart Your Eero Network

Occasionally, like many electronic systems, your Eero network might encounter minor hiccups or glitches that can affect its performance. One of the most straightforward and effective troubleshooting methods to address these issues is to perform a restart. 

Begin by powering off your Eero system. Allow it to remain off for a few minutes; this brief pause ensures that any residual power or temporary configurations are cleared. 

After waiting, power the system back on. This simple act of rebooting can refresh the system’s settings and often resolves transient issues, restoring your Eero network to its optimal functioning state. It’s a quick and easy step that can make a significant difference in network performance.

Contact Eero Support

If the disconnection issues persist despite trying the above solutions, reach out to Eero customer support for professional assistance.